RETURN & REFUND POLICY

EVERYCLOTHING™ — RETURN & REFUND POLICY

At EVERYCLOTHING, we accept return requests within 3 days of delivery.

PLEASE NOTE: If your product arrives in good, undamaged condition and matches the product and size you ordered, we kindly request you to consider avoiding an unnecessary return. Your support helps us reduce waste and unnecessary shipping.

1. How to Request a Return

Customers must email stitchculture09@gmail.com within 3 days of receiving the order.

Please include:

· Order Number

· Full Name

· Mobile Number

· Email Address

· Product Name

· Reason for Return

· Clear photos of the product

· Clear photos of product tags/labels

· Clear photos/video of the issue

Please also provide the following details for refund processing:

· Account Holder Name

· Bank Account Number

· IFSC Code

· UPI ID

· UPI ID Owner Name

Note: Customers are responsible for providing accurate and complete banking/UPI details and all other required information. EVERYCLOTHING will not be responsible for any refund delay, failure, or loss caused by incorrect, incomplete, or wrongly provided details. Any delay in payment/refund caused by banks, payment gateways, UPI services, or other third-party payment providers will not be the responsibility of EVERYCLOTHING.

2. Return Conditions

The product must be:

· Unused and unwashed

· Undamaged by the customer

· In original condition

· With original tags/labels and bag attached

Customers must record a clear video while receiving and opening the parcel, showing the package condition and product inside. This video may be required as proof for damaged, defective, missing, or incorrect product claims.

Returns may be rejected if the product is used, washed, damaged, altered, or does not meet the return conditions.

3. Return Pickup

After reviewing and approving the return request, EVERYCLOTHING will arrange a return pickup within 2–3 days.

Return Pickup Charges: For eligible and approved returns, EVERYCLOTHING will bear the return pickup/shipping charges. Customers will not be charged separately for the return pickup.

4. Refund

Once the returned product is received and inspected, the refund will be initiated within 5 days.

Refunds will be processed only after the returned product is received and successfully inspected by EVERYCLOTHING.

For prepaid orders, the refund will be processed to the original payment method.

For COD orders, the refund will be processed through UPI or bank transfer using the details provided by the customer.

The time for the refund to reach the customer's account may vary depending on the payment method or bank.

5. Damaged / Wrong Product

For a damaged, defective, or incorrect product, customers must contact us within 3 days of delivery and provide clear photos/video showing the issue.

The parcel opening video may be required to verify the claim.